Quality Policy

Statement

2i is a leading custom applications development, web development, business intelligence, market research and veterinary pharma service company.

2i boasts many years of experience in delivering high-performing digital solutions and enterprise-level software applications.

2i helps clients carry out transformations that align business goals and technology implementations, generate growth, and fuel competitive advantages.

2i adopts a Quality Management System based on the requirements of SM EN ISO 9001:2015. 2i has established the following strategic objectives to be pursued through the Quality Management System:

Long Term Vision
  • To establish long-lasting business relationships with the customer and external providers, built on mutual trust that have strong potential for development and growth.
  • To perform at optimum efficiency in every aspect of the operations in order to ensure the highest possible level of customer satisfaction.
Customer Focus
  • To ensure seamless operations with minimum downtime
  • To provide excellent service by putting the customer at the centre of all activities.
  • To meet customer requirements in a timely and professional manner without ever comprising the business ethics and principles.
  • To provide a flexible service that suits the needs of the customer.
Resources
  • To ensure that all staff are adequately trained to perform their assigned duties.
  • To ensure that all staff are able to adapt to difficult and unforeseen operational circumstances.
  • To harness and develop the experience and knowledge gained over the years.
  • To encourage synergy, teamwork and cooperation between the employees of 2i and also with the employees of the customer.
Quality
  • To remain committed to continuous improvement in all work practices.
  • To constantly demonstrate leadership, nurture the culture of good quality and continuous improvement across 2i.